Support

We usually reply within two business days.

Contact us

Email support@samehereapp.com. Include your Same Here username (it’s on your Profile tab) if your question is about your account. Never send your sign-in code to anyone, including us.

Report a post or person

In the app, tap ••• on the post, then Report. Reports are anonymous, and the post disappears from your feed right away. From the same menu you can Hide a post you just don’t want to see, or block the author so you never see their posts again.

If a post threatens someone’s safety, report it in the app and email us with the username and roughly when it was posted.

Common questions

How do I delete my account?

Open the app, go to Profile → Settings → Delete account. This removes your account, posts, votes and ZIP code.

Why wasn’t my post published?

Posts can’t include slurs, threats, or personal information like phone numbers, addresses, emails or social media handles. If you think we got it wrong, email us.

Why is my account suspended?

Accounts are suspended when posts keep getting reported and hidden, or for breaking the Community Guidelines. Suspensions end automatically. If you think it was a mistake, email us.

Can I change my username?

No. Names are generated and permanent so nobody can impersonate anyone.

Can I change my ZIP code?

Yes, in Settings → ZIP code. It’s private and only decides what you see in “Within 10 miles”.

Who can see my email or ZIP code?

Nobody else. See the Privacy Policy.